Privacy Policy

Last Updated: October 23, 2026

1. Introduction

GoWalkin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shop queue management service.

2. Information We Collect

We collect information when you create an account, log in, book appointments, or interact with our service. This information may include:

• Personal information (name, email address, phone number)
• Account credentials
• Appointment and booking information
• Profile pictures (when provided through your OAuth provider)
• Service preferences
• Feedback and reviews

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and manage appointments
• Provide real-time queue estimates
• Improve our services
• Send notifications about appointments
• Respond to your inquiries

4. Third-Party Authentication Services

We offer single sign-on (SSO) authentication through third-party services such as Google, Facebook, and Microsoft. When you use these services to access our platform:

• We receive information from these providers in accordance with their privacy policies and your privacy settings
• We only request the necessary information to create and authenticate your account (typically email, name, and profile picture)
• We do not receive or store your passwords for these services

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With shops you choose to book appointments with
• With service providers who help us operate our platform
• To comply with legal obligations
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Restrict or object to processing of your information
• Data portability

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. SMS / Text Messaging

If you provide your mobile phone number, we use it to send you text messages about your account and appointments, such as one-time verification codes, appointment confirmations and reminders, and queue updates when it is your turn (if you chose to receive them). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@gowalkin.app
Address: Asara Soft LLC
1552 Montecito Drive
Livingston, CA 95334, USA
Phone: +1 (512) 325-7791